Wednesday 8 August 2012

Unique Content Article on online, booking, system, online booking system

Online Booking System: Fight Client Forgetfulness!


by Quentin Yates


A client rushes into your office twenty minutes after their appointment, looking flustered and upset. They demand that you serve them, but unfortunately you've already moved on to serving somebody else. The late client leaves in a huff, saying that they are never coming back. All of this could be easily prevented if you had an online booking system to handle your appointments. By systematically organizing your appointments and sending reminders to your clients, you will never need to worry about missing another client.

What's the key to the profitability and success of a dental practice? It all comes down to managing patients and keeping a steady stream of patient appointments so that the dental professionals are constantly busy with billable work. What happens if a patient misses their appointment? The practice might get lucky and have another person walk in at that very moment, but that kind of coincidence rarely happens. Instead, the dentist will simply be sitting around for an hour, bringing in no revenue. An online booking system can prevent this from happening by sending text message (SMS) reminders to patients before their appointment. The benefits of using an online booking system are not limited to dental practices alone though.

Did you know that an online booking system can also improve the lives of managers? By allowing a manager to see which staff members are busy at a glance, it's much easier to determine who has extra capacity to take on another appointment when everything is online. Using an online booking system means you never have to worry about balancing work between your staff again - a change which is sure to improve workplace morale significantly.

Instead of managing all of your appointments in a paper book that can be easily damaged, use an online booking system to keep everything straight. When all of your appointments are stored on the Internet, you can access them from any computer. Even better, you don't have to worry about someone spilling coffee or tea all over the appointment book. Best of all, you can say goodbye to the days when you struggled to read illegible handwriting. Getting rid of confusing handwriting alone is well worth the cost of an online booking system in many cases.

To decide if an online booking system is right for your organization, ask yourself two questions. How many clients missed their appointment last year? How much revenue did that cost? If you don't like the answers to those questions then you need to investigate getting an online booking system.




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